Capturepoint products are incredibly easy to use, but having an expert rather than a novice analyze, manage and administer your solution can take your product success to new heights. With Capturepoint Consulting services, you can better allocate your resources by letting our experts analyze and make recommendations about your solution, while leaving software administration and setup duties to our professionals.

• Implementation services. Customers of all sizes benefit from the speed and execution of our Implementation services. These services provide on-site training from our experts who evaluate and tune new and existing implementations. Our team provides hands-on assistance and guides your users from the beginning to the end of the implementation process.
• Customization services. No two organizations are exactly alike. Think about everything that's unique about your service organization - your own processes, your unique business model, and the one-of-a-kind services you provide. That's why Capturepoint offers custom application development services to help you create an experience that is as unique as your organization. From conceptualization to prototyping to development, our professional staff can help bring your ideas to fruition. Learn More.
• Program analysis. Determine the optimal configuration of your Capturepoint Program Manager to ensure ease of ongoing administration and to maintain consistency between online and walk-in registration. With Program Analysis, Capturepoint will review existing programs and map attributes to activities, seasons, programs, eligibility, pricing, discounts, forms, flags, notices and exceptions. Clearly define date-sensitive actions such as late fees, withdrawal deadlines, no-payment cancellations and more.
• Workflow analysis. Diagram all of the existing processes currently in place for registration, membership and facility scheduling and then alter the current workflow to include Capturepoint Program Manager. Workflow analysis identifies all of the areas where Capturepoint Program Manager will impact existing workflow, policies and procedures, enabling Capturepoint to suggest the optimal approach to implementing your products. (Required with Membership Manager).
• Reservation analysis. Define availability, uses, capacity, ownership, maintenance schedules and closures. Capturepoint will perform an analysis to organize, classify and code existing fields, facilities, requesters and permits. The goal of this analysis is to: (i) determine the optimal configuration of the Reservation Manager; (ii) ensure all existing information is captured and uploaded to Reservation Manager accurately; (iii) prepare for a smooth transition from paper process to electronic scheduling; and (iv) simplify ongoing administration. The end result of the analysis is that the contents of the Reservation Analysis results document will be uploaded directly into Reservation Manager so that your staff can hit the ground running on day one with all of the information pre-loaded that they will need to conduct business.
• Marketing services. It is crucial to the success of any new technology that you communicate the benefits to the community. Capturepoint's marketing services can help generate excitement and support for your new services.